OLG Issues RFP For Ottawa Area Gaming Bundle

OLG is continuing its procurement process for land-based gaming by issuing Request for Proposal (RFP) documents to pre-qualified proponents selected to bid on the Ottawa Area Gaming Bundle.

The RFP will enable OLG to select one service provider to run certain day-to-day gaming operations in the Gaming Bundle.

The Ottawa Area Gaming Bundle has one Gaming Zone currently served by OLG Slots at Rideau Carleton Raceway.

To OLG, the integrity of the procurement process is of the utmost importance. Public procurements involve information of a commercially sensitive nature. As a result, details of the RFP documents and names of pre-qualified proponents will not be released by OLG while the process is ongoing.

Additionally, there will be no further communication by OLG about the RFP for this bundle until the selected service provider is announced. OLG expects to announce the successful service provider in spring 2017.

Read the full announcement.

OLG ISSUES RFP FOR OTTAWA AREA GAMING BUNDLE

TORONTO, ON – The Ontario Lottery and Gaming Corporation (OLG) has issued Request for Proposal (RFP) documents to pre-qualified proponents selected to bid on the Ottawa Area Gaming Bundle.

Today’s announcement is the latest step in OLG’s ongoing modernization and builds on two recent procurement announcements: the release of the RFPQ for the Niagara Gaming Bundle (October 13) and the release of the RFP for the West GTA Gaming Bundle (October 20).

The RFP for the Ottawa Area Gaming Bundle will enable OLG to select one service provider to run certain day-to-day gaming operations at OLG Slots at Rideau Carleton Raceway, the only gaming site in the bundle.

To OLG, the integrity of the procurement process is of the utmost importance. Public procurements involve information of a commercially sensitive nature. As a result, details of the RFP documents and names of pre-qualified proponents will not be released by OLG while the process is ongoing.

Additionally, there will be no further communication by OLG about the RFP for this bundle until the selected service provider is announced. OLG expects to announce the successful service provider in spring 2017.

At more than $2.2 billion annually, OLG provides the Ontario government with its largest source of non-tax revenue. Modernization helps OLG provide more money to Ontario for key government services.

OLG is the Ontario government agency that delivers gaming entertainment in a socially responsible manner. OLG conducts and manages gaming facilities, the sale of province-wide lottery games, PlayOLG Internet gaming, the delivery of bingo and other electronic gaming products at Charitable Gaming Centres and is leading the integration of horse racing into the provincial gaming strategy. Since 1975, OLG has provided nearly $44 billion to the Province and the people of Ontario. These payments to the province support the operation of hospitals, amateur sport through the Quest for Gold program, local and provincial charities and problem gambling prevention, treatment and research.

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Backgrounder RFP for Ottawa Area Gaming Bundle

Gaming Zone Current OLG Gaming Site Host Community
E4 OLG Slots at Rideau Carleton Raceway Ottawa

For more details on OLG’s procurement process for the modernization of lottery and gaming, including Gaming Zone maps, visit: http://about.olg.ca/modernization-project-status-rfp/

OLG’s Modernization

In July 2010, OLG was asked by the Ontario government to complete a comprehensive, strategic review of the lottery distribution network and land-based gaming sites. The review resulted in a report to government called Modernizing Lottery and Gaming in Ontario. In March 2012, OLG announced its modernization plan.

OLG is engaging the private sector to help build a new model for lottery and gaming in Ontario. OLG’s modernization will expand private sector participation in the industry, which will ensure greater efficiencies because:

  • Service providers will be able to focus on delivering certain day-to-day operations, while OLG maintains control and accountability
  • Capital costs of expanding, improving and maintaining gaming facilities will be taken on by the private sector, not the government

Through modernization, OLG will:

  • Become more customer focused
  • Expand the regulated role of the private sector in the day-to-day operations of lottery and gaming
  • Renew its role in the conduct and management of lottery and gaming

Under section 207 (1) (a) of the Criminal Code of Canada, only OLG (as an agent of the Province) is permitted to conduct and manage gaming in Ontario. That is why OLG will continue its conduct and manage role and will remain the operating mind behind the delivery of gaming and lottery in Ontario.

As service providers take over certain day-to-day operations of lottery and gaming, OLG will continue to:

  • Conduct and manage lottery and gaming
  • Require compliance with applicable regulations set out by the Alcohol and Gaming Commission of Ontario (AGCO)
  • Be the owner of key player information
  • Uphold the standards of its Responsible Gambling program through service providers, including the self-exclusion program
  • Distribute Municipality Contribution Agreement payments to host communities

Once modernization is fully implemented, it will provide additional revenue to the Province to support vital services Ontarians rely on. At the same time, Ontario will continue to be a North American leader in responsible gambling, supporting the research, prevention and treatment of problem gambling.

OLG’s Gaming Procurement Process

Modernization is a significant transformation of a government agency. The plan is ambitious and complex.

OLG’s modernization procurement process will lead to long-term contracts with service providers. OLG needs to ensure proper due diligence in order to select service providers from among the best and most qualified proponents.

Since its initial launch, modernization has evolved in response to further consultation with industry experts through the Request for Information (RFI) and Request for Pre-Qualification (RFPQ) processes, collaboration with municipalities across Ontario and public policy adjustments.

OLG has made significant progress by:

  • Completing an RFI process for lottery and land-based gaming
  • Issuing RFPQs for lottery and land-based Gaming Bundles
  • Successfully procuring a service provider for iGaming and launching the PlayOLG online gaming platform
  • Launching the revitalization of charitable gaming
  • Working with the horse racing industry and government to build the foundation for a more sustainable horse racing industry in Ontario
  • Completing the RFP process for the East Gaming Bundle and launching the RFP process for the North, Southwest, GTA and West GTA Gaming Bundles
  • Issuing the RFPQ for the Niagara Gaming Bundle and the RFP for the Niagara Falls Entertainment Centre

On September 9, 2015, OLG announced it had selected Ontario Gaming East LP as the service provider for the East Gaming Bundle. Ontario Gaming East LP took over certain day-to-day operations of OLG Casino Thousand Islands and OLG Slots at Kawartha Downs on January 11, 2016.

What is a Request for Pre-Qualification (RFPQ)?

RFPQs help OLG determine the skills and abilities of potential service providers.

Through a public tendering system (MERXTM), interested proponents are asked to submit information on their operational experience, financial and technical attributes and capabilities, including proof of successful experience with similar projects. In addition, the proponents must provide information on business and other relationships that they have had with First Nations and First

Nations communities.

Interested proponents must also register with the AGCO or have submitted an application for registration.

The RFPQ process results in OLG identifying pre-qualified proponents eligible to receive the RFP documents—the next step in OLG’s procurement process.

What is a Request for Proposal (RFP)?

In the RFP stage, pre-qualified proponents are invited to bid on a specific opportunity through a competitive and transparent procurement process. RFPs are confidential and only distributed to the proponents that are pre-qualified during the RFPQ stage.

The RFP process will result in OLG selecting a service provider for each Gaming Bundle, subject to customary closing conditions and pending the execution of the Casino Operating and Services Agreement (COSA).

What are Gaming Zones?

In order to effectively manage the gaming market in Ontario, OLG identified Gaming Zones where existing or new gaming facilities would be permitted, subject to municipal and provincial government approvals.

Gaming Zones are geographic areas where a single gaming facility may be located. The location and design of these Gaming Zones is intended to ensure a sustainable and efficient gaming market in Ontario.

The boundaries of Gaming Zones across the province were determined by a gravity model—a business tool commonly used for modeling supply and demand within a given geographic area. The model looked at a number of factors to determine where there is customer demand for a gaming facility, including:

  • Proximity of a Gaming Zone relative to other Gaming Zones and gaming facilities
  • Proximity of a Gaming Zone to current and potential customers
  • Distance a customer is willing to travel to reach a gaming site

Within each Gaming Zone, service providers will be permitted to assume certain day-to-day operations for an existing facility and possibly expand the site, establish a new facility if one does not currently exist, or relocate the existing facility within the boundaries of the Gaming Zone, all subject to approvals.

Only one gaming facility is permitted within each Gaming Zone.

What are Gaming Bundles?

To enable OLG to more effectively manage the gaming market in Ontario, OLG grouped some Gaming Zones into Gaming Bundles—each representing a separate bidding opportunity.

As a result, for some gaming RFPQs, potential proponents have been asked to demonstrate their ability to operate multiple facilities in a given region or geographic area of the province.

Gaming Bundles are intended to create opportunities for service providers to be more efficient by operating multiple facilities in a given region.

What are the next steps for the remaining Gaming Bundles?

OLG expects to release procurement documents for the remaining Gaming Bundles in the coming months.

Interested proponents who pre-qualify through the RFPQ process will be invited to participate in the RFP stage of the procurement process. The successful service provider for the applicable Gaming Bundle will be selected from this group.

Communities and OLG’s Modernization

Municipal and community choice is an important element of OLG’s modernization. OLG will only locate gaming facilities where there is support to do so from the municipal council or the First Nation band council. OLG has always been clear that it will respect the decision of a municipality or First Nation band council regarding hosting a new gaming site, or relocating or expanding an existing

one.

When it comes to gaming facilities, OLG’s approach to potential and current host municipalities and host reserves across Ontario has been consistent.

The municipal council or First Nations band council must pass a resolution confirming their interest in hosting a gaming facility.

Where a municipal council or First Nations band council has included conditions as part of its resolution for gaming in its community, such as restrictions on the movement or expansion of a gaming site, OLG will ensure service providers are aware of such conditions during the RFP phase of the procurement process.

The municipal council or the First Nations band council then works with the selected service provider to determine the location of a new gaming site, if one is proposed and permitted.

As has always been the case, adding table games at a gaming site that currently has none, relocating a current gaming site or building a new gaming site can only occur where there is municipal or band council consent and a viable business case put forth by a service provider, which is subsequently approved by OLG.

Any new gaming site, introduction of table games at a gaming site that currently has none, or the proposed relocation of an existing gaming site, is subject to final approval from the Ontario government.

Horse Racing Integration

OLG is working with the horse racing industry and the Ontario government to build the foundation for a more sustainable horse racing industry in Ontario.

Horse racing integration is part of modernization and is included in OLG’s mandate from the Ontario government.

OLG is working with the horse racing industry to:

  • Create a business model for integration that is focused on stability
  • Provide advice to the government on long-term funding
  • Partner with the industry to optimize branding and build public awareness about horse racing
  • Develop new horse-themed lottery and gaming products

OLG is also providing provincial support by sharing its expertise and helping to direct the industry to adopt a Responsible Gambling program.

Ensuring a strong future for horse racing is a priority for OLG and a key part of modernization. Representatives from the horse racing industry, the Government of Ontario and Crown agencies are working together in support of a more sustainable industry.

OLG’s Conduct and Manage Role

OLG will continue its role in the conduct and management of gaming in Ontario.

To fulfill this role, OLG will retain control over lottery and gaming, but will expect service providers to deliver many of the services related to the day-to-day operation of lottery and gaming.

World’s Best Responsible Gambling Program

OLG will continue to work within the Province’s overall problem gambling strategy to contribute to the prevention and mitigation of problem gambling through its Responsible Gambling program, which was ranked number one in the world by the World Lottery Association in 2014.

OLG will also require service providers to follow the Responsible Gambling Standards that OLG has developed.

Ensuring a Competitive Procurement Process

OLG is following the Ontario government’s procurement guidelines to ensure that its procurement process is fair and competitive.

OLG has engaged an impartial Fairness Monitor throughout the process to provide oversight on the integrity and fairness of its procurement process.

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PENETANGUISHENE CHARITIES CELEBRATE $2.5 MILLION RAISED THROUGH CHARITABLE BINGO AND GAMING REVITALIZATION

TORONTO, ON – Ontario’s Charitable Bingo and Gaming Revitalization initiative is marking an important milestone in Penetanguishene. More than $2.5 million has been raised and has benefited local charities in the region as a result of the revitalization of charitable bingo and gaming.

This program, which began over a decade ago, is delivered through a partnership between Ontario Lottery and Gaming Corporation (OLG), the Ontario Charitable Gaming Association (OCGA), the Commercial Gaming Association of Ontario (CGAO) and local gaming and bingo centre operators.

Delta Bingo & Gaming Penetang hosted the official celebration for the $2.5 million milestone, as this location converted to an eBingo facility in 2012. Today’s event was attended by Gerry Marshall, Mayor of Penetanguishene; Diane Gartshore, OLG’s Director of Charitable Gaming and Lynn Cassidy, Executive Director of the Ontario Charitable Gaming Association.

“The Town of Penetanguishene is very proud of our community partnership with Delta Boardwalk Gaming and their 56 local charities and not-for-profits. Together, they have raised $2.5 million since October 2012 and are vital at supporting a variety of programs and services that may not exist in our community without these resources,” said Mayor Gerry Marshall.   “A key element to community partnerships like these is the dedication and commitment of extremely generous volunteers. All of these funds remain in our community and benefit the people of Penetanguishene in a way that is truly impactful.”

“OLG is proud of the Charitable Gaming Revitalization program and the role we play in providing sustainable revenue sources to the charities that serve the Town of Penetanguishene,” said Diane Gartshore, OLG’s Director of Charitable Gaming.

“Today is celebrating the wonderful success of Charitable Gaming in Penetanguishene.” said Lynn Cassidy, Executive Director of the OCGA. “This initiative is making a big difference to many local charities that provide important programs and services.”

Background on Charitable Gaming in Ontario

In the past 10 years, OLG has been working with the CGAO and the OCGA to revitalize the province’s Charitable Bingo and Gaming industry. By developing and introducing new products and technologies that have invigorated the traditional charitable gaming experience, more money has been generated for thousands of local charities across the province. The revitalization initiative is preserving and enhancing funding for charities across Ontario while creating economic benefits, including employment opportunities at local Charitable Gaming Centres.

A pilot program was started in 2005 to test electronic versions of existing paper-based bingo games with six charity bingo centres in five communities in Ontario.

Following the success of this pilot project, a phased rollout of a new suite of electronic games was introduced to other charitable gaming sites in the province. This started in 2012.  The new charitable games offer customers more choice and complements existing paper bingo games:

  • Electronic Bingo: Charitable Gaming Centres offer terminals with touch screens that allow players to touch the screen to dab the numbers and play along.
  • Play On Demand (POD): A collection of electronic games that can be played anytime, with great prizes to be won.
  • Tap Tix: The evolution of the classic Break Open Ticket features an interactive display screen on a ticket dispenser.

The new games allow Charitable Gaming Centres to offer more customer choice and appeal to a broader demographic, while providing a different gaming entertainment experience from traditional bingo.

In total, 31 Charitable Gaming Centres have raised more than $134 million in additional money for local charities and their communities.

As part of the revitalization, OLG assisted in introducing Responsible Gambling Resource Centres (RGRC’s) at all of the 31 Charitable Gaming Centres.  The RGRC’s, managed by the Responsible Gambling Council of Ontario, offer effective educational tools and resources to build awareness and understanding of the risks associated with, and strategies to prevent, problem gambling.

Each RGRC has information available on the following topics:

  • Safer play strategies
  • Gambling myths and facts
  • Community agencies that support people with gambling concerns

OLG is the Ontario government agency that delivers gaming entertainment in a socially responsible manner. OLG conducts and manages gaming facilities, the sale of province-wide lottery games, PlayOLG Internet gaming, the delivery of bingo and other electronic gaming products at Charitable Gaming Centres and is leading the integration of horse racing into the provincial gaming strategy. Since 1975, OLG has provided nearly $44 billion to the Province and the people of Ontario. These payments to the province support the operation of hospitals, amateur sport through the Quest for Gold program, local and provincial charities and problem gambling prevention, treatment and research.

All for Here – 100 per cent of OLG’s proceeds are invested in Ontario
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OLG MAKES SECOND-QUARTER PAYMENTS TO GAMING SITE HOST MUNICIPALITIES

SAULT STE. MARIE, ON – The Ontario Lottery and Gaming Corporation (OLG) today issued second-quarter (July to September, 2016) non-tax gaming revenue payments totaling $31,104,495 to 22 municipalities which currently host OLG facilities. To date, host municipalities have received more than $1.2 billion in non-tax gaming revenue.

“Revenues from OLG gaming sites help municipalities invest in infrastructure projects and support important community initiatives,” said Charles Sousa, Ontario’s Minister of Finance. “These funds also support vital public services such as health care and education for the benefit of the people of Ontario.”

These payments are made under an equitable formula in the Municipality Contribution Agreement that determines the funds municipalities receive for hosting an OLG gaming facility and are based on an escalating scale of gaming revenue that is consistent across all sites in Ontario.

At approximately $2 billion annually, OLG provides the Ontario government with its largest source of non-tax revenue. Modernization will help OLG provide more money to Ontario for hospitals and other government priorities.

In fiscal 2016-2017, the province has allocated $115 million in gaming revenue to support charities through the Ontario Trillium Foundation. Every year, the Government of Ontario allocates funding to the province’s problem gambling program for research, treatment and prevention. The amount for fiscal 2016-2017 is $38 million.

OLG is the Ontario government agency that delivers gaming entertainment in a socially responsible manner. OLG conducts and manages gaming facilities, the sale of province-wide lottery games, PlayOLG Internet gaming, the delivery of bingo and other electronic gaming products at Charitable Gaming Centres and is leading the integration of horse racing into the provincial gaming strategy. Since 1975, OLG has provided nearly $44 billion to the Province and the people of Ontario. These payments to the province support the operation of hospitals, amateur sport through the Quest for Gold program, local and provincial charities and problem gambling prevention, treatment and research.

All for Here – 100 per cent of OLG’s proceeds are invested in Ontario
olg.ca
Follow on Twitter @OLGtoday

PlaySmart.ca
“Know your limit. Play within it.”
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THE ONTARIO PROBLEM GAMBLING HELPLINE 1-888-230-3505

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CONTACT:
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OLG Issues RFP For West GTA Gaming Bundle

OLG is continuing its procurement process for land-based gaming by issuing Request for Proposal (RFP) documents to pre-qualified proponents selected to bid on the West GTA Gaming Bundle.

The RFP will enable OLG to select one service provider to run certain day-to-day gaming operations in the Gaming Bundle.

The West GTA Gaming Bundle has four Gaming Zones, each currently served by an OLG gaming site: OLG Casino Brantford, OLG Slots at Flamboro Downs, OLG Slots at Mohawk Racetrack and OLG Slots at Grand River Raceway.

To OLG, the integrity of the procurement process is of the utmost importance. Public procurements involve information of a commercially sensitive nature. As a result, details of the RFP documents and names of pre-qualified proponents will not be released by OLG while the process is ongoing.

Additionally, there will be no further communication by OLG about the RFP for this bundle until the selected service provider is announced. OLG expects to announce the successful service provider in fall 2017.

Read the full announcement.

OLG ISSUES RFP FOR WEST GTA GAMING BUNDLE

TORONTO, ON – The Ontario Lottery and Gaming Corporation (OLG) is continuing its procurement process for land-based gaming by issuing Request for Proposal (RFP) documents to pre-qualified proponents selected to bid on the West GTA Gaming Bundle.

The RFP will enable OLG to select one service provider to run certain day-to-day gaming operations in the Gaming Bundle.

The West GTA Gaming Bundle has four Gaming Zones, each currently served by an OLG gaming site: OLG Casino Brantford, OLG Slots at Flamboro Downs, OLG Slots at Mohawk Racetrack and OLG Slots at Grand River Raceway.

To OLG, the integrity of the procurement process is of the utmost importance. Public procurements involve information of a commercially sensitive nature. As a result, details of the RFP documents and names of pre-qualified proponents will not be released by OLG while the process is ongoing.

Additionally, there will be no further communication by OLG about the RFP for this bundle until the selected service provider is announced. OLG expects to announce the successful service provider in fall 2017.

At more than $2.2 billion annually, OLG provides the Ontario government with its largest source of non-tax revenue. Modernization helps OLG provide more money to Ontario for key government services.

OLG is the Ontario government agency that delivers gaming entertainment in a socially responsible manner. OLG conducts and manages gaming facilities, the sale of province-wide lottery games, PlayOLG Internet gaming, the delivery of bingo and other electronic gaming products at Charitable Gaming Centres and is leading the integration of horse racing into the provincial gaming strategy. Since 1975, OLG has provided nearly $44 billion to the Province and the people of Ontario. These payments to the province support the operation of hospitals, amateur sport through the Quest for Gold program, local and provincial charities and problem gambling prevention, treatment and research.

All for Here – 100 per cent of OLG’s proceeds are invested in Ontario
olg.ca
Follow on Twitter @OLGtoday

PlaySmart.ca
“Know your limit. Play within it.”
Follow on Twitter @PlaySmartOLG

THE ONTARIO PROBLEM GAMBLING HELPLINE 1-888-230-3505

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CONTACT:
OLG MEDIA RELATIONS
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Backgrounder RFP for West GTA Gaming Bundle

Gaming Zone Current OLG Gaming Site Host Community
SW1 OLG Slots at Grand River Raceway Centre-Wellington
SW2 OLG Casino Brantford Brantford
SW9 OLG Slots at Flamboro Downs Hamilton
C4 OLG Slots at Mohawk Racetrack Milton

For more details on OLG’s procurement process for the modernization of lottery and gaming, including Gaming Zone maps, visit: http://about.olg.ca/modernization-project-status-rfp/

OLG’s Modernization

In July 2010, OLG was asked by the Ontario government to complete a comprehensive, strategic review of the lottery distribution network and land-based gaming sites. The review resulted in a report to government called Modernizing Lottery and Gaming in Ontario. In March 2012, OLG announced its modernization plan.

OLG is engaging the private sector to help build a new model for lottery and gaming in Ontario. OLG’s modernization will expand private sector participation in the industry, which will ensure greater efficiencies because:

  • Service providers will be able to focus on delivering certain day-to-day operations, while OLG maintains control and accountability
  • Capital costs of expanding, improving and maintaining gaming facilities will be taken on by the private sector, not the government

Through modernization, OLG will:

  • Become more customer focused
  • Expand the regulated role of the private sector in the day-to-day operations of lottery and gaming
  • Renew its role in the conduct and management of lottery and gaming

Under section 207 (1) (a) of the Criminal Code of Canada, only OLG (as an agent of the Province) is permitted to conduct and manage gaming in Ontario. That is why OLG will continue its conduct and manage role and will remain the operating mind behind the delivery of gaming and lottery in Ontario.

As service providers take over certain day-to-day operations of lottery and gaming, OLG will continue to:

  • Conduct and manage lottery and gaming
  • Require compliance with applicable regulations set out by the Alcohol and Gaming Commission of Ontario (AGCO)
  • Be the owner of key player information
  • Uphold the standards of its Responsible Gambling program through service providers, including the self-exclusion program
  • Distribute Municipality Contribution Agreement payments to host communities

Once modernization is fully implemented, it will provide additional revenue to the Province to support vital services Ontarians rely on. At the same time, Ontario will continue to be a North American leader in responsible gambling, supporting the research, prevention and treatment of problem gambling.

OLG’s Gaming Procurement Process

Modernization is a significant transformation of a government agency. The plan is ambitious and complex.

OLG’s modernization procurement process will lead to long-term contracts with service providers. OLG needs to ensure proper due diligence in order to select service providers from among the best and most qualified proponents.

Since its initial launch, modernization has evolved in response to further consultation with industry experts through the Request for Information (RFI) and Request for Pre-Qualification (RFPQ) processes, collaboration with municipalities across Ontario and public policy adjustments.

OLG has made significant progress by:

  • Completing an RFI process for lottery and land-based gaming
  • Issuing RFPQs for lottery and land-based Gaming Bundles
  • Successfully procuring a service provider for iGaming and launching the PlayOLG online gaming platform
  • Launching the revitalization of charitable gaming
  • Working with the horse racing industry and government to build the foundation for a more sustainable horse racing industry in Ontario
  • Completing the RFP process for the East Gaming Bundle and launching the RFP process for the North, Southwest, GTA and West GTA Gaming Bundles
  • Issuing the RFPQ for the Niagara Gaming Bundle and the RFP for the Niagara Falls Entertainment Centre

On September 9, 2015, OLG announced it had selected Ontario Gaming East LP as the service provider for the East Gaming Bundle. Ontario Gaming East LP took over certain day-to-day operations of OLG Casino Thousand Islands and OLG Slots at Kawartha Downs on January 11, 2016.

What is a Request for Pre-Qualification (RFPQ)?

RFPQs help OLG determine the skills and abilities of potential service providers.

Through a public tendering system (MERX™), interested proponents are asked to submit information on their operational experience, financial and technical attributes and capabilities, including proof of successful experience with similar projects. In addition, the proponents must provide information on business and other relationships that they have had with First Nations and First Nations communities.

Interested proponents must also register with the AGCO or have submitted an application for registration.

The RFPQ process results in OLG identifying pre-qualified proponents eligible to receive the RFP documents—the next step in OLG’s procurement process.

What is a Request for Proposal (RFP)?

In the RFP stage, pre-qualified proponents are invited to bid on a specific opportunity through a competitive and transparent procurement process. RFPs are confidential and only distributed to the proponents that are pre-qualified during the RFPQ stage.

The RFP process will result in OLG selecting a service provider for each Gaming Bundle, subject to customary closing conditions and pending the execution of the Casino Operating and Services Agreement (COSA).

What are Gaming Zones?

In order to effectively manage the gaming market in Ontario, OLG identified Gaming Zones where existing or new gaming facilities would be permitted, subject to municipal and provincial government approvals.

Gaming Zones are geographic areas where a single gaming facility may be located. The location and design of these Gaming Zones is intended to ensure a sustainable and efficient gaming market in Ontario.

The boundaries of Gaming Zones across the province were determined by a gravity model—a business tool commonly used for modeling supply and demand within a given geographic area. The model looked at a number of factors to determine where there is customer demand for a gaming facility, including:

  • Proximity of a Gaming Zone relative to other Gaming Zones and gaming facilities
  • Proximity of a Gaming Zone to current and potential customers
  • Distance a customer is willing to travel to reach a gaming site

Within each Gaming Zone, service providers will be permitted to assume certain day-to-day operations for an existing facility and possibly expand the site, establish a new facility if one does not currently exist, or relocate the existing facility within the boundaries of the Gaming Zone, all subject to approvals.

Only one gaming facility is permitted within each Gaming Zone.

What are Gaming Bundles?

To enable OLG to more effectively manage the gaming market in Ontario, OLG grouped some Gaming Zones into Gaming Bundles—each representing a separate bidding opportunity.

As a result, for some gaming RFPQs, potential proponents have been asked to demonstrate their ability to operate multiple facilities in a given region or geographic area of the province.

Gaming Bundles are intended to create opportunities for service providers to be more efficient by operating multiple facilities in a given region.

What are the next steps for the remaining Gaming Bundles?

OLG expects to release procurement documents for the remaining Gaming Bundles in the coming months.

Interested proponents who pre-qualify through the RFPQ process will be invited to participate in the RFP stage of the procurement process. The successful service provider for the applicable Gaming Bundle will be selected from this group.

Communities and OLG’s Modernization

Municipal and community choice is an important element of OLG’s modernization. OLG will only locate gaming facilities where there is support to do so from the municipal council or the First Nation band council. OLG has always been clear that it will respect the decision of a municipality or First Nation band council regarding hosting a new gaming site, or relocating or expanding an existing one.

When it comes to gaming facilities, OLG’s approach to potential and current host municipalities and host reserves across Ontario has been consistent.

The municipal council or First Nations band council must pass a resolution confirming their interest in hosting a gaming facility.

Where a municipal council or First Nations band council has included conditions as part of its resolution for gaming in its community, such as restrictions on the movement or expansion of a gaming site, OLG will ensure service providers are aware of such conditions during the RFP phase of the procurement process.

The municipal council or the First Nations band council then works with the selected service provider to determine the location of a new gaming site, if one is proposed and permitted.

As has always been the case, adding table games at a gaming site that currently has none, relocating a current gaming site or building a new gaming site can only occur where there is municipal or band council consent and a viable business case put forth by a service provider, which is subsequently approved by OLG.

Any new gaming site, introduction of table games at a gaming site that currently has none, or the proposed relocation of an existing gaming site, is subject to final approval from the Ontario government.

Horse Racing Integration

OLG is working with the horse racing industry and the Ontario government to build the foundation for a more sustainable horse racing industry in Ontario.

Horse racing integration is part of modernization and is included in OLG’s mandate from the Ontario government.

OLG is working with the horse racing industry to:

  • Create a business model for integration that is focused on stability
  • Provide advice to the government on long-term funding
  • Partner with the industry to optimize branding and build public awareness about horse racing
  • Develop new horse-themed lottery and gaming products

OLG is also providing provincial support by sharing its expertise and helping to direct the industry to adopt a Responsible Gambling program.

Ensuring a strong future for horse racing is a priority for OLG and a key part of modernization. Representatives from the horse racing industry, the Government of Ontario and Crown agencies are working together in support of a more sustainable industry.

OLG’s Conduct and Manage Role

OLG will continue its role in the conduct and management of gaming in Ontario.

To fulfill this role, OLG will retain control over lottery and gaming, but will expect service providers to deliver many of the services related to the day-to-day operation of lottery and gaming.

World’s Best Responsible Gambling Program

OLG will continue to work within the Province’s overall problem gambling strategy to contribute to the prevention and mitigation of problem gambling through its Responsible Gambling program, which was ranked number one in the world by the World Lottery Association in 2014.

OLG will also require service providers to follow the Responsible Gambling Standards that OLG has developed.

Ensuring a Competitive Procurement Process

OLG is following the Ontario government’s procurement guidelines to ensure that its procurement process is fair and competitive.

OLG has engaged an impartial Fairness Monitor throughout the process to provide oversight on the integrity and fairness of its procurement process.

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www.OLG.ca

For more information contact: 
OLG Media Line
1.888.946.6716

WIN $1,000 EVERY DAY FOR LIFE; DAILY GRAND IS CANADA’S NEW NATIONAL LOTTERY

TORONTO, ON – How grand would it be to win $1,000 every day for the rest of your life? That’s the top prize with DAILY GRAND, Canada’s newest national lottery. Ticket sales start Tuesday, October 18 for the first bi-weekly draw on Thursday, October 20 and then with draws following every Monday and Thursday night.

At $3 per play, DAILY GRAND players will select five main numbers from 1 to 49 and one Grand Number from 1 to 7.  The grand prize is $1,000 a day for the life of the winner who matches all five main numbers plus the Grand Number drawn, and the second prize is $25,000 a year for the life of the winner who matches only the five main numbers. Players have additional chances to win including cash prizes ranging from $4 to $1,000 as well as free plays.

DAILY GRAND offers an everyday winning experience,” said Wendy Montgomery OLG Vice President, Lottery Marketing & Sales. “With $1,000 a day from DAILY GRAND, winners can look forward to making the most of today and every day to come.”

The grand prize winner can opt for either an annuity-based prize equal to $1,000 day for life (minimum 20 years) or a single cash payment option of $7 million. If there is more than one winner per DAILY GRAND draw, the winners will equally share the single cash payment. The secondary prize winner can choose either an annuity-based prize equal to $25,000 a year for life (minimum 20 years) or receive a single cash payment of $500,000 and a single cash payment will be shared if there are multiple winners.

The odds of winning the grand prize are approximately 1 in 13.34 million and the overall odds of winning a prize are approximately 1 in 6.8. DAILY GRAND tickets are available at approximately 10,000 lottery retailers and can be purchased up to 10:30pm Eastern time on draw nights.

OLG is the Ontario government agency that delivers gaming entertainment in a socially responsible manner. OLG conducts and manages gaming facilities, the sale of province-wide lottery games, PlayOLG Internet gaming, the delivery of bingo and other electronic gaming products at Charitable Gaming Centres and is leading the integration of horse racing into the provincial gaming strategy. Since 1975, OLG has provided nearly $44 billion to the Province and the people of Ontario. These payments to the province support the operation of hospitals, amateur sport through the Quest for Gold program, local and provincial charities and problem gambling prevention, treatment and research.

All for Here – 100 per cent of OLG’s proceeds are invested in Ontario
olg.ca
Follow on Twitter @OLGtoday

PlaySmart.ca
“Know your limit. Play within it.”
Follow on Twitter @PlaySmartOLG

THE ONTARIO PROBLEM GAMBLING HELPLINE 1-888-230-3505

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CONTACT:
OLG MEDIA RELATIONS
1-888-946-6716

OLG ISSUES RFPQ FOR NIAGARA GAMING BUNDLE

TORONTO – The Ontario Lottery and Gaming Corporation (OLG) has issued a Request for Pre-Qualification (RFPQ) for the Niagara Gaming Bundle on the procurement website, MERXTM.

The Niagara Gaming Bundle includes two gaming zones: SW10 (served by Casino Niagara) and SW11 (served by Fallsview Casino Resort).

The Niagara Gaming Bundle RFPQ will enable OLG to pre-qualify the potential proponents that are eligible to receive the Request for Proposal (RFP) documents. RFPQ applicants are required to provide information on their financial and technical attributes and capabilities, including proof of successful experience with similar projects.

The Niagara Gaming Bundle RFPQ will close on December 15, 2016 and OLG expects to begin the RFP process in the coming months.

From the RFP submissions, OLG will select one service provider to run certain day-to-day operations of the two gaming sites in the bundle.

By leveraging the success of the Niagara Casinos and taking on the cost of capital improvements, the selected service provider for Niagara Gaming Bundle will help ensure the long-term competitiveness of the Niagara market—particularly in relation to gaming markets across the border.

Throughout the procurement process, OLG has engaged the services of a Fairness Monitor to provide oversight and advice.

At more than $2.2 billion annually, OLG provides the Ontario government with its largest source of non-tax revenue. Modernization helps OLG provide more money to Ontario for key government services.

OLG is the Ontario government agency that delivers gaming entertainment in a socially responsible manner. OLG conducts and manages gaming facilities, the sale of province-wide lottery games, PlayOLG Internet gaming, the delivery of bingo and other electronic gaming products at Charitable Gaming Centres and is leading the integration of horse racing into the provincial gaming strategy. Since 1975, OLG has provided nearly $44 billion to the Province and the people of Ontario. These payments to the province support the operation of hospitals, amateur sport through the Quest for Gold program, local and provincial charities and problem gambling prevention, treatment and research.

All for Here – 100 per cent of OLG’s proceeds are invested in Ontario
olg.ca
Follow on Twitter @OLGtoday

PlaySmart.ca
“Know your limit. Play within it.”
Follow on Twitter @PlaySmartOLG

THE ONTARIO PROBLEM GAMBLING HELPLINE 1-888-230-3505

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CONTACT:
OLG MEDIA RELATIONS
1-888-946-6716

Backgrounder RFPQ for Niagara Gaming Bundle

Gaming Zone Current OLG Gaming Site Host Community
SW10 Casino Niagara Niagara Falls
SW11 Fallsview Casino Resort Niagara Falls

For more details on OLG’s procurement process for the modernization of lottery and gaming, including Gaming Zone maps, visit: http://about.olg.ca/modernization-project-status-rfp/

OLG’s Modernization

In July 2010, OLG was asked by the Ontario government to complete a comprehensive, strategic review of the lottery distribution network and land-based gaming sites. The review resulted in a report to government called Modernizing Lottery and Gaming in Ontario. In March 2012, OLG announced its modernization plan.

OLG is engaging the private sector to help build a new model for lottery and gaming in Ontario. OLG’s modernization will expand private sector participation in the industry, which will ensure greater efficiencies because:

  • Service providers will be able to focus on delivering certain day-to-day operations, while OLG maintains control and accountability
  • Capital costs of expanding, improving and maintaining gaming facilities will be taken on by the private sector, not the government

Through modernization, OLG will:

  • Become more customer focused
  • Expand the regulated role of the private sector in the day-to-day operations of lottery and gaming
  • Renew its role in the conduct and management of lottery and gaming

Under section 207 (1) (a) of the Criminal Code of Canada, only OLG (as an agent of the Province) is permitted to conduct and manage gaming in Ontario. That is why OLG will continue its conduct and manage role and will remain the operating mind behind the delivery of gaming and lottery in Ontario.

As service providers take over certain day-to-day operations of lottery and gaming, OLG will continue to:

  • Conduct and manage lottery and gaming
  • Require compliance with applicable regulations set out by the Alcohol and Gaming Commission of Ontario (AGCO)
  • Be the owner of key player information
  • Uphold the standards of its Responsible Gambling program through service providers, including the self-exclusion program
  • Distribute Municipality Contribution Agreement payments to host communities

Once modernization is fully implemented, it will provide additional revenue to the Province to support vital services Ontarians rely on. At the same time, Ontario will continue to be a North American leader in responsible gambling, supporting the research, prevention and treatment of problem gambling.

OLG’s Gaming Procurement Process

Modernization is a significant transformation of a government agency. The plan is ambitious and complex.

OLG’s modernization procurement process will lead to long-term contracts with service providers. OLG needs to ensure proper due diligence in order to select service providers from among the best and most qualified proponents.

Since its initial launch, modernization has evolved in response to further consultation with industry experts through the Request for Information (RFI) and Request for Pre-Qualification (RFPQ) processes, collaboration with municipalities across Ontario and public policy adjustments.

OLG has made significant progress by:

  • Completing an RFI process for lottery and land-based gaming
  • Issuing RFPQs for lottery and land-based Gaming Bundles
  • Successfully procuring a service provider for iGaming and launching the PlayOLG online gaming platform
  • Launching the revitalization of charitable gaming
  • Working with the horse racing industry and government to build the foundation for a more sustainable horse racing industry in Ontario
  • Completing the RFP process for the East Gaming Bundle and launching the RFP process for the North, Southwest, GTA and West GTA Gaming Bundles
  • Issuing the RFPQ for the Niagara Gaming Bundle and the RFP for the Niagara Falls Entertainment Centre

On September 9, 2015, OLG announced it had selected Ontario Gaming East LP as the service provider for the East Gaming Bundle. Ontario Gaming East LP took over certain day-to-day operations of OLG Casino Thousand Islands and OLG Slots at Kawartha Downs on January 11, 2016.

What is a Request for Pre-Qualification (RFPQ)?

RFPQs help OLG determine the skills and abilities of potential service providers.

Through a public tendering system (MERX™), interested proponents are asked to submit information on their operational experience, financial and technical attributes and capabilities, including proof of successful experience with similar projects. In addition, the proponents must provide information on business and other relationships that they have had with First Nations and First Nations communities.

Interested proponents must also register with the AGCO or have submitted an application for registration.

The RFPQ process results in OLG identifying pre-qualified proponents eligible to receive the RFP documents—the next step in OLG’s procurement process.

What is a Request for Proposal (RFP)?

In the RFP stage, pre-qualified proponents are invited to bid on a specific opportunity through a competitive and transparent procurement process. RFPs are confidential and only distributed to the proponents that are pre-qualified during the RFPQ stage.

The RFP process will result in OLG selecting a service provider for each Gaming Bundle, subject to customary closing conditions and pending the execution of the Casino Operating and Services Agreement (COSA).

What are Gaming Zones?

In order to effectively manage the gaming market in Ontario, OLG identified Gaming Zones where existing or new gaming facilities would be permitted, subject to municipal and provincial government approvals.

Gaming Zones are geographic areas where a single gaming facility may be located. The location and design of these Gaming Zones is intended to ensure a sustainable and efficient gaming market in Ontario.

The boundaries of Gaming Zones across the province were determined by a gravity model—a business tool commonly used for modeling supply and demand within a given geographic area. The model looked at a number of factors to determine where there is customer demand for a gaming facility, including:

  • Proximity of a Gaming Zone relative to other Gaming Zones and gaming facilities
  • Proximity of a Gaming Zone to current and potential customers
  • Distance a customer is willing to travel to reach a gaming site

Within each Gaming Zone, service providers will be permitted to assume certain day-to-day operations for an existing facility and possibly expand the site, establish a new facility if one does not currently exist, or relocate the existing facility within the boundaries of the Gaming Zone, all subject to approvals.

Only one gaming facility is permitted within each Gaming Zone.

What are Gaming Bundles?

To enable OLG to more effectively manage the gaming market in Ontario, OLG grouped some Gaming Zones into Gaming Bundles—each representing a separate bidding opportunity.

As a result, for some gaming RFPQs, potential proponents have been asked to demonstrate their ability to operate multiple facilities in a given region or geographic area of the province.

Gaming Bundles are intended to create opportunities for service providers to be more efficient by operating multiple facilities in a given region.

What are the next steps for the remaining Gaming Bundles?

OLG expects to release procurement documents for the remaining Gaming Bundles in the coming months.

Interested proponents who pre-qualify through the RFPQ process will be invited to participate in the RFP stage of the procurement process. The successful service provider for the applicable Gaming Bundle will be selected from this group.

Communities and OLG’s Modernization

Municipal and community choice is an important element of OLG’s modernization. OLG will only locate gaming facilities where there is support to do so from the municipal council or the First Nation band council. OLG has always been clear that it will respect the decision of a municipality or First Nation band council regarding hosting a new gaming site, or relocating or expanding an existing one.

When it comes to gaming facilities, OLG’s approach to potential and current host municipalities and host reserves across Ontario has been consistent.

The municipal council or First Nations band council must pass a resolution confirming their interest in hosting a gaming facility.

Where a municipal council or First Nations band council has included conditions as part of its resolution for gaming in its community, such as restrictions on the movement or expansion of a gaming site, OLG will ensure service providers are aware of such conditions during the RFP phase of the procurement process.

The municipal council or the First Nations band council then works with the selected service provider to determine the location of a new gaming site, if one is proposed and permitted.

As has always been the case, adding table games at a gaming site that currently has none, relocating a current gaming site or building a new gaming site can only occur where there is municipal or band council consent and a viable business case put forth by a service provider, which is subsequently approved by OLG.

Any new gaming site, introduction of table games at a gaming site that currently has none, or the proposed relocation of an existing gaming site, is subject to final approval from the Ontario government.

Horse Racing Integration

OLG is working with the horse racing industry and the Ontario government to build the foundation for a more sustainable horse racing industry in Ontario.

Horse racing integration is part of modernization and is included in OLG’s mandate from the Ontario government.

OLG is working with the horse racing industry to:

  • Create a business model for integration that is focused on stability
  • Provide advice to the government on long-term funding
  • Partner with the industry to optimize branding and build public awareness about horse racing
  • Develop new horse-themed lottery and gaming products

OLG is also providing provincial support by sharing its expertise and helping to direct the industry to adopt a Responsible Gambling program.

Ensuring a strong future for horse racing is a priority for OLG and a key part of modernization. Representatives from the horse racing industry, the Government of Ontario and Crown agencies are working together in support of a more sustainable industry.

OLG’s Conduct and Manage Role

OLG will continue its role in the conduct and management of gaming in Ontario.

To fulfill this role, OLG will retain control over lottery and gaming, but will expect service providers to deliver many of the services related to the day-to-day operation of lottery and gaming.

World’s Best Responsible Gambling Program

OLG will continue to work within the Province’s overall problem gambling strategy to contribute to the prevention and mitigation of problem gambling through its Responsible Gambling program, which was ranked number one in the world by the World Lottery Association in 2014.

OLG will also require service providers to follow the Responsible Gambling Standards that OLG has developed.

Ensuring a Competitive Procurement Process

OLG is following the Ontario government’s procurement guidelines to ensure that its procurement process is fair and competitive.

OLG has engaged an impartial Fairness Monitor throughout the process to provide oversight on the integrity and fairness of its procurement process.

Disponible en français
-30-
www.OLG.ca

For more information contact: 
OLG Media Line
1.888.946.6716

OLG Issues RFPQ For Niagara Gaming Bundle

OLG has issued a Request for Pre-Qualification (RFPQ) for the Niagara Gaming Bundle on the procurement website, MERXTM.

The Niagara Gaming Bundle RFPQ will enable OLG to pre-qualify the potential proponents that are eligible to receive the Request for Proposal (RFP) documents.

The RFPQ will close on December 15, 2016 and OLG expects to begin the RFP process for the Niagara Gaming Bundle in the coming months.

Read the full announcement.

TICKET WORTH $100,000 UNCLAIMED IN OSHAWA

SAULT STE. MARIE, ON – Time is running out to claim an ENCORE – LOTTO MAX prize worth $100,000 for a ticket sold one year ago in Oshawa. Players have one year from the original draw date to claim their prize.

The winning numbers for the Friday, October 23, 2015 ENCORE – LOTTO MAX draw were 7 – 0 – 3 – 6 – 7 – 5 – 2. Players must match the last six of the seven numbers drawn in exact order to win the $100,000 prize.

Anyone possessing this ticket should fill in the back portion, sign it and contact the OLG Prize Centre at 20 Dundas Street West in Toronto before 6 p.m. on Monday, October 24, 2016.

The OLG Prize Centre is now open Saturdays from 9 a.m. to 3 p.m., unless Saturday is a statutory holiday or if there is a statutory holiday on the preceding Friday or the following Monday. For full details on Prize Centre hours and services, please visit the “How to Claim Prizes” section of our website at olg.ca.

Winners of up to $250,000 also have the convenience of dropping off winning tickets for processing at any OLG Casino or at several of OLG Slots at Racetrack facilities. Winning tickets of less than $999.99 can be cashed at these sites. Please call 1-800-387-0098 for more details or for a list of locations.

Information about this and other unclaimed tickets is available by clicking the “Unclaimed Lottery Tickets” Quick Link on the home page of olg.ca.

OLG reminds players that they can check their tickets for winners in a number of convenient ways:

  • Visit the Winning Numbers page on olg.ca.
  • Call our WIN! Line at 416-870-8946 (Toronto area) or toll free at 1-866-891-8946 (outside Toronto area).
  • Use the easy self-serve Ticket Checker at your lottery terminal retailer. Simply insert the ticket, barcode side up, and wait for the message to appear on the Ticket Checker’s screen.
  • Sign up on olg.ca for winning numbers to be emailed to you.
  • Pick up a winning numbers printout from your lottery terminal retailer.
  • Sign your ticket and ask a lottery retailer to check it for you.

OLG is the Ontario government agency that delivers gaming entertainment in a socially responsible manner. OLG conducts and manages gaming facilities, the sale of province-wide lottery games, PlayOLG Internet gaming, the delivery of bingo and other electronic gaming products at Charitable Gaming Centres and is leading the integration of horse racing into the provincial gaming strategy. Since 1975, OLG has provided nearly $44 billion to the Province and the people of Ontario. These payments to the province support the operation of hospitals, amateur sport through the Quest for Gold program, local and provincial charities and problem gambling prevention, treatment and research.

All for Here – 100 per cent of OLG’s proceeds are invested in Ontario
olg.ca
Follow on Twitter @OLGtoday

PlaySmart.ca
“Know your limit. Play within it.”
Follow on Twitter @PlaySmartOLG

THE ONTARIO PROBLEM GAMBLING HELPLINE 1-888-230-3505

Disponible en français

CONTACT:
OLG MEDIA RELATIONS
1-888-946-6716

TICKET WORTH $10,000 UNCLAIMED IN THORNHILL

SAULT STE. MARIE, ON – Time is running out to claim an ENCORE – LOTTO 6/49 prize worth $10,000 for a ticket sold one year ago in Thornhill. Players have one year from the original draw date to claim their prize.

The winning number for the Saturday, October 17, 2015 ENCORE – LOTTO 6/49 draw were 5 – 4 – 8 – 4 – 4 – 0 – 2. Players must match the first six of the seven numbers drawn in exact order to win the $10,000 prize.

Anyone possessing this ticket should fill in the back portion, sign it and contact the OLG Prize Centre at 20 Dundas Street West in Toronto before 6 p.m. on Monday, October 17, 2016.

The OLG Prize Centre is now open Saturdays from 9 a.m. to 3 p.m., unless Saturday is a statutory holiday or if there is a statutory holiday on the preceding Friday or the following Monday. For full details on Prize Centre hours and services, please visit the “How to Claim Prizes” section of our website at olg.ca.

Winners of up to $250,000 also have the convenience of dropping off winning tickets for processing at any OLG Casino or at several of OLG Slots at Racetrack facilities. Winning tickets of less than $999.99 can be cashed at these sites. Please call 1-800-387-0098 for more details or for a list of locations.

Information about this and other unclaimed tickets is available by clicking the “Unclaimed Lottery Tickets” Quick Link on the home page of olg.ca.

OLG reminds players that they can check their tickets for winners in a number of convenient ways:

  • Visit the Winning Numbers page on olg.ca.
  • Call our WIN! Line at 416-870-8946 (Toronto area) or toll free at 1-866-891-8946 (outside Toronto area).
  • Use the easy self-serve Ticket Checker at your lottery terminal retailer. Simply insert the ticket, barcode side up, and wait for the message to appear on the Ticket Checker’s screen.
  • Sign up on olg.ca for winning numbers to be emailed to you.
  • Pick up a winning numbers printout from your lottery terminal retailer.
  • Sign your ticket and ask a lottery retailer to check it for you.

OLG is the Ontario government agency that delivers gaming entertainment in a socially responsible manner. OLG conducts and manages gaming facilities, the sale of province-wide lottery games, PlayOLG Internet gaming, the delivery of bingo and other electronic gaming products at Charitable Gaming Centres and is leading the integration of horse racing into the provincial gaming strategy. Since 1975, OLG has provided nearly $44 billion to the Province and the people of Ontario. These payments to the province support the operation of hospitals, amateur sport through the Quest for Gold program, local and provincial charities and problem gambling prevention, treatment and research.

All for Here – 100 per cent of OLG’s proceeds are invested in Ontario
olg.ca
Follow on Twitter @OLGtoday

PlaySmart.ca
“Know your limit. Play within it.”
Follow on Twitter @PlaySmartOLG

THE ONTARIO PROBLEM GAMBLING HELPLINE 1-888-230-3505

Disponible en français

CONTACT:
OLG MEDIA RELATIONS
1-888-946-6716