PlayOLG LOTTERY PURCHASES: BUY EARLY TO AVOID THE LAST-MINUTE RUSH

PlayOLG has been experiencing record traffic recently as more players are interested in purchasing LOTTO MAX and LOTTO 6/49 tickets online.

These volumes are highest in the hours before a draw and may result in longer than normal wait times to purchase tickets and to access the Player Support Team.

We want you to have the best experience possible when buying on PlayOLG, so if you plan to purchase a ticket this week, please consider buying early to avoid the last-minute rush.

Here are some tips you may find helpful:

  • Purchase your tickets THE DAY BEFORE the draw you want to enter
  • Consider registering for a PlayOLG Lottery Subscription to select in advance the number of draws you want to play, OR
  • Select the ‘Never Miss a Draw’ feature to continue your ticket purchases until you decide to stop.

New online lottery players should know that the standard PlayOLG registration process is required prior to making an online lottery purchase.

The process is straightforward but does take a few minutes and some supporting documents may be required.

Please visit the PlayOLG FAQ page beforehand to see what you’ll need to register and complete your purchase and well as information on creating and managing a lottery subscription.

We appreciate your patience and thank you for your continued interest in our lottery products.

OLG is a crown agency that develops world-class gaming entertainment for the Province of Ontario. Acting in a socially responsible way, OLG conducts and manages land-based gaming facilities; the sale of province-wide lottery games; PlayOLG Internet gaming; and the delivery of bingo and other electronic gaming products at Charitable Gaming Centres. OLG is also helping to build a more sustainable horse racing industry in Ontario. Since 1975, OLG has provided more than $52 billion to the people and Province of Ontario to support key government priorities like health care; the treatment and prevention of problem gambling; and support for amateur athletes. Each year, proceeds from OLG’s operations also support host communities, Ontario First Nations, lottery retailers and local charities across the province.

All for Here – 100 per cent of OLG’s proceeds are invested in Ontario
OLG.ca
Follow on Twitter @OLGtoday

PlaySmart.ca
Knowledge you can bet on.
Follow on Twitter @PlaySmartOLG

ConnexOntario – Problem Gambling Support: 1-866-531-2600

Disponible en français

CONTACT:
OLG MEDIA RELATIONS
1-888-946-6716

TICKET WORTH $10,000 UNCLAIMED IN LONDON

SAULT STE. MARIE, ON – OLG is reminding players that there is still an unclaimed ENCORE – LOTTO 6/49 prize worth $10,000 from the Wednesday, April 3, 2019 LOTTO 6/49 draw. The winning numbers were 1 – 1 – 7 – 1 – 7 – 2 – 0 and the winning ticket was sold in London. Players must match the first six of the seven ENCORE numbers in exact order to win the $10,000 prize.

Based on guidance from public health authorities, the OLG Prize Centre is temporarily closed. Lottery prizes of $10,000 or more may be redeemed once the Prize Centre is re-opened.

In the meantime, we can assure our valued customers that all lottery prizes will be redeemed per their terms and conditions on OLG.ca. We are looking at extending the 12-month time period for the redemption of lottery products sold through lottery terminals and PlayOLG.ca; further details to follow.

The owner(s) of this ticket should fill in the back portion, sign it and contact the OLG Support Centre at 1-800-387-0098.

OLG reminds players that they can check their tickets for winners from home in a number of convenient ways:

  • Check the winning numbers on OLG.ca.
  • Use the OLG Lottery App on your mobile device. Scan the ticket barcode and wait for the message to appear on the screen.
  • Sign up on OLG.ca for winning numbers to be emailed to you.
  • Call our WIN! Line at 416-870-8946 (Toronto area) or toll free at 1-866-891-8946 (outside Toronto area).

Information about this and other unclaimed tickets is available by visiting the Unclaimed Tickets page on OLG.ca.

OLG is a crown agency that develops world-class gaming entertainment for the Province of Ontario. Acting in a socially responsible way, OLG conducts and manages land-based gaming facilities; the sale of province-wide lottery games; PlayOLG Internet gaming; and the delivery of bingo and other electronic gaming products at Charitable Gaming Centres. OLG is also helping to build a more sustainable horse racing industry in Ontario. Since 1975, OLG has provided more than $52 billion to the people and Province of Ontario to support key government priorities like health care; the treatment and prevention of problem gambling; and support for amateur athletes. Each year, proceeds from OLG’s operations also support host communities, Ontario First Nations, lottery retailers and local charities across the province.

All for Here – 100 per cent of OLG’s proceeds are invested in Ontario
OLG.ca
Follow on Twitter @OLGtoday

PlaySmart.ca
Knowledge you can bet on.
Follow on Twitter @PlaySmartOLG

ConnexOntario – Problem Gambling Support: 1-866-531-2600

Disponible en français

CONTACT:
OLG MEDIA RELATIONS
1-888-946-6716

OLG PRIZE CENTRE TO TEMPORARILY CLOSE

LOTTERY SALES CONTINUE AT RETAIL AND PLAYOLG.CA

TORONTO, ON – The health and safety of customers and employees is a priority for OLG.

Based on guidance from public health authorities, the OLG Prize Centre at Yonge and Dundas Street in Toronto will temporarily close as of 6 p.m., Tuesday March 17, 2020.

During this closure:

  • Customers can continue to redeem lottery prizes of up to $999.90 at any one of the 10,000 lottery retail outlets provincewide. The payment of these prizes is subject to the availability of cash at specific outlets
  • Customers can continue to mail their prize claims of up to $9,999.90, following the instructions on OLG.ca or by calling the OLG Support Centre at
    1-800-387-0098

Lottery prizes of $10,000 or more may be redeemed once the Prize Centre is re-opened. In the meantime, we can assure our valued customers that all lottery prizes will be redeemed per their terms and conditions on OLG.ca. We are looking at extending the 12-month time period for the redemption of lottery products sold through lottery terminals and PlayOLG.ca; further details to follow. The extension would also apply to INSTANT tickets. If you have a ticket that is near expiry, please retain the ticket and contact the OLG Support Centre a 1-800-387-0098.

OLG’s popular lottery games including LOTTO MAX and LOTTO 6/49 are still available for purchase from lottery retail locations and PlayOLG.ca.

If you buy lottery tickets on PlayOLG.ca:

  • Lottery winnings of up to $999.90 will be automatically credited to your account and you will be notified
  • For winnings between $1,000 and up to $99,999.90, you will be prompted to fill out a Lottery Prize Claim Declaration Form. Once you’ve submitted the form, OLG will either credit your PlayOLG account or contact you for next steps. Please expect delays in processing times
  • For lottery prizes of $100,000 or more, you must also submit a Lottery Prize Claim Declaration Form. Once the Prize Centre is re-opened, you will be contacted with next steps for processing your claim. Please expect delays in being contacted while the Prize Centre is closed. As noted above, OLG expects to extend redemption timelines for lottery prizes

OLG will advise the public when the Prize Centre will re-open, taking into account guidance from public health authorities.

We apologize for the inconvenience and appreciate your understanding at this time.

OLG is a crown agency that develops world-class gaming entertainment for the Province of Ontario. Acting in a socially responsible way, OLG conducts and manages land-based gaming facilities; the sale of province-wide lottery games; PlayOLG Internet gaming; and the delivery of bingo and other electronic gaming products at Charitable Gaming Centres. OLG is also helping to build a more sustainable horse racing industry in Ontario. Since 1975, OLG has provided more than $52 billion to the people and Province of Ontario to support key government priorities like health care; the treatment and prevention of problem gambling; and support for amateur athletes. Each year, proceeds from OLG’s operations also support host communities, Ontario First Nations, lottery retailers and local charities across the province.

All for Here – 100 per cent of OLG’s proceeds are invested in Ontario
OLG.ca
Follow on Twitter @OLGtoday

PlaySmart.ca
Knowledge you can bet on.
Follow on Twitter @PlaySmartOLG

ConnexOntario – Problem Gambling Support: 1-866-531-2600

Disponible en français

CONTACT:
OLG MEDIA RELATIONS
1-888-946-6716

ALL ONTARIO CASINOS TO TEMPORARILY CLOSE

TORONTO, ON – The health and safety of casino customers and employees is a priority for OLG and its service providers.

OLG, working with all our casino service providers, is confirming that an orderly shutdown of all casinos across Ontario has begun. We expect the closure to be complete within approximately 24 hours.

This action is consistent with the recommendations of the province’s Chief Medical Officer of Health related to new precautionary measures for COVID-19.

OLG will provide an update on when the casinos will re-open, taking into account guidance from public health authorities.

We look forward to welcoming back customers and employees at that time.

OLG is a crown agency that develops world-class gaming entertainment for the Province of Ontario. Acting in a socially responsible way, OLG conducts and manages land-based gaming facilities; the sale of province-wide lottery games; PlayOLG Internet gaming; and the delivery of bingo and other electronic gaming products at Charitable Gaming Centres. OLG is also helping to build a more sustainable horse racing industry in Ontario. Since 1975, OLG has provided more than $52 billion to the people and Province of Ontario to support key government priorities like health care; the treatment and prevention of problem gambling; and support for amateur athletes. Each year, proceeds from OLG’s operations also support host communities, Ontario First Nations, lottery retailers and local charities across the province.

All for Here – 100 per cent of OLG’s proceeds are invested in Ontario
OLG.ca
Follow on Twitter @OLGtoday

PlaySmart.ca
Knowledge you can bet on.
Follow on Twitter @PlaySmartOLG

ConnexOntario – Problem Gambling Support: 1-866-531-2600

Disponible en français

CONTACT:
OLG MEDIA RELATIONS
1-888-946-6716

OLG CUSTOMER ADVISORY: OPTIONS FOR CLAIMING LOTTERY PRIZES

TORONTO, ON – If you have won a prize from LOTTO MAX, LOTTO 6/49 or any of OLG’s lottery products, congratulations!

We realize you are excited about claiming your lottery prize. During this evolving situation involving the coronavirus (COVID-19), we would like to remind our customers that OLG offers many options for prize redemption, some of which don’t require an in-person visit to the OLG Prize Centre in Toronto:

  • Every lottery retailer can pay up to (and including) $50. Some retailers have the option to pay up to $999.90, if they have the cash available.
  • To claim lottery prizes from $1,000 to under $10,000, you can take advantage of OLG’s mail-in claim process. OLG.ca has details about the mail-in option.
  • If you buy lottery tickets on PlayOLG.ca, lottery winnings under $1,000 will be automatically credited to your account, and you will be notified.
    • For winnings between $1,000 and $100,000, you will be prompted to fill out a Lottery Prize Claim Declaration Form. Once you’ve successfully submitted the form, OLG will either credit your PlayOLG account or contact you for next steps.
    • For lottery prizes of over $100,000 won on PlayOLG.ca, you must also submit a Lottery Prize Claim Declaration Form, and once the form has been submitted, the OLG Prize Centre will contact you with next steps.

Check out OLG.ca for complete details about OLG’s prize claim process and options, or call the OLG Support Centre at 1-800-387-0098.

The health and safety of our customers, our employees and lottery retailers is a priority for OLG. We are following the guidance provided by public health authorities and would encourage you do to so as well. If you have a winning ticket and are not feeling well or have recently returned from an international trip (including the U.S.), we would encourage you to consider the mail-in redemption option if available for your claim, to consult your local public health agency before attending a lottery retailer, or delay your visit to the OLG Prize Centre.

OLG is a crown agency that develops world-class gaming entertainment for the Province of Ontario. Acting in a socially responsible way, OLG conducts and manages land-based gaming facilities; the sale of province-wide lottery games; PlayOLG Internet gaming; and the delivery of bingo and other electronic gaming products at Charitable Gaming Centres. OLG is also helping to build a more sustainable horse racing industry in Ontario. Since 1975, OLG has provided more than $52 billion to the people and Province of Ontario to support key government priorities like health care; the treatment and prevention of problem gambling; and support for amateur athletes. Each year, proceeds from OLG’s operations also support host communities, Ontario First Nations, lottery retailers and local charities across the province.

All for Here – 100 per cent of OLG’s proceeds are invested in Ontario
OLG.ca
Follow on Twitter @OLGtoday

PlaySmart.ca
Knowledge you can bet on.
Follow on Twitter @PlaySmartOLG

ConnexOntario – Problem Gambling Support: 1-866-531-2600

Disponible en français

CONTACT:
OLG MEDIA RELATIONS
1-888-946-6716

Statement from the Chair Ontario Lottery and Gaming Corporation

“President and CEO to Leave OLG after Five Years”

This is to advise that Stephen Rigby has agreed with the Board of Directors that he will leave the Ontario Lottery and Gaming Corporation (OLG) after five years at the helm. Stephen will remain at OLG until the Summer when a new CEO is confirmed, working with new leadership to ensure a smooth transition.

The Board of Directors thanks Stephen for his outstanding service as the President and Chief Executive Officer of OLG. During that time, OLG has delivered unprecedented value to the Province. OLG’s returns have grown from $1.7 billion in 2015 to nearly $2.5 billion and are on track to attain over $3.0 billion by 2022-23. This growth reflects a healthy and thriving land-based gaming, lottery and digital business.

In land-based gaming, we implemented one of the largest public-private partnership projects in Canada. Through an open, fair and transparent procurement, four operators have been selected to manage the day-to-day operations of casinos, expend capital, and invest in communities throughout Ontario. Since 2015, four new facilities have opened in Belleville, Peterborough, Chatham, and Sarnia, with construction well underway for new casinos in Pickering and North Bay, as well as the Niagara Falls Entertainment Centre. So far, $600 million has been invested by the private sector in new capital, creating 500 new gaming jobs.  By 2023, these investments will grow to $4 billion, creating thousands of new jobs across Ontario.

OLG’s growing returns also reflect a thriving lottery business, with nearly 10,000 points of sale across Ontario lottery retail in support of small business and larger outlets, featuring popular products such as LOTTO MAX. Lottery sales have hit an unprecedented $4 billion under Stephen’s leadership. OLG is now deploying new lottery terminals in each of these locations, marrying state-of-the-art integrity with customer service.

OLG is also making investments in new digital technologies that will transform its online presence, building on PlayOLG which has doubled its customer base in the last 18 months.

While generating more money for the Province to support critical public services, we’ve also served the broader public interest. We invested wisely in our responsible gambling programs which earned global recognition through the World Lottery Association.

At the same time, we’ve put in place historic agreements which fund 1,800 charities province wide, and put horse racing on the path of sustainability, protecting jobs in communities big and small.

As Chair of the Board of Directors, you have my assurance that OLG’s commitment to its business and stakeholder partnerships, and dedication to world-class gaming entertainment is unwavering, today and in the future.

As Chair of the Board, I have launched a process to identify a successor to the outgoing President and CEO. We thank Stephen Rigby for his outstanding tenure which positions OLG for continued success going forward.

Peter M. Deeb
Chair, Ontario Lottery and Gaming Corporation

OLG is a crown agency that develops world-class gaming entertainment for the Province of Ontario. Acting in a socially responsible way, OLG conducts and manages land-based gaming facilities; the sale of province-wide lottery games; PlayOLG Internet gaming; and the delivery of bingo and other electronic gaming products at Charitable Gaming Centres. OLG is also helping to build a more sustainable horse racing industry in Ontario. Since 1975, OLG has provided more than $52 billion to the people and Province of Ontario to support key government priorities like health care; the treatment and prevention of problem gambling; and support for amateur athletes. Each year, proceeds from OLG’s operations also support host communities, Ontario First Nations, lottery retailers and local charities across the province.

All for Here – 100 per cent of OLG’s proceeds are invested in Ontario
OLG.ca
Follow on Twitter @OLGtoday

PlaySmart.ca
Knowledge you can bet on.
Follow on Twitter @PlaySmartOLG

ConnexOntario – Problem Gambling Support: 1-866-531-2600

Disponible en français

CONTACT:
OLG MEDIA RELATIONS
1-888-946-6716

OLG IS BACK IN THE BIG BROTHER CANADA HOUSE

Big Prizes Offered in New BIG BROTHER CANADA OLG Fantasy Pool Beginning March 2 And OLG’s BBCAN “Takeover” Week Features Lottery-Themed Challenges

Toronto, ON – As a new group of houseguests moves into the Big Brother Canada house in its Season 8 premiere March 4 on Global, Ontario Lottery and Gaming Corporation (OLG) is getting in the middle of the action again and allowing Ontario viewers to engage with the season in a whole new way.

OLG is partnering with Corus Entertainment Inc. to offer the Big Brother Canada OLG Fantasy Pool beginning March 2 – a weekly competition for fans, led by former Big Brother Canada houseguest Demetres Gia, to make predictions about the show’s outcomes and win cash prizes up to $10,000 if they come out on top.

OLG is also “taking over” a week of Big Brother Canada with lottery-themed competitions. Keep an eye out for some of OLG’s most popular lottery games during the houseguests’ high-stakes challenges.

“We are excited to offer fans of the show the opportunity to play along with their favourite houseguests,” said Randy Weyersberg, OLG Vice President, Brand & Marketing. “The Big Brother Canada OLG Fantasy Pool will make watching all of those challenges for Head of Household and the Power of Veto that much more exciting. We’re also pumped about OLG’s takeover week featuring LOTTO MAX, INSTANT BINGO and INSTANT CROSSWORD games.”

Registration for the Big Brother Canada OLG Fantasy Pool opens March 2, 2020. There are weekly prizes and grand prizes to be won:

Three weekly prizes for each week of Season 8:

  • $500 and a $50 OLG Lottery Gift Card
  • $250 and a $50 OLG Lottery Gift Card
  • $100 and a $50 OLG Lottery Gift Card

Three finalist prizes to be determined from the Season 8 pool results:

  • $10,000 and a $100 OLG Lottery Gift Card
  • $5,000 and a $100 OLG Lottery Gift Card
  • $2,500 and a $100 OLG Lottery Gift Card

Visit www.bigbrothercanada.ca/olgfantasy for official rules and to register. Must be 18 years of age or older and a resident of Ontario.

Big Brother Canada begins March 4, 2020 at 7 p.m. ET/PT on Global.

#BBCAN #BBCAN8 #olgfantasy

About Corus Entertainment Inc.
Corus Entertainment Inc. (TSX: CJR.B) is a leading media and content company that develops and delivers high quality brands and content across platforms for audiences around the world.  Engaging audiences since 1999, the company’s portfolio of multimedia offerings encompass 34 specialty television services, 39 radio stations, 15 conventional television stations, a suite of digital assets, animation software, technology and media services. Corus is an established creator of globally distributed content through Nelvana animation studio, Corus Studios, and children’s book publishing house Kids Can Press. The company also owns innovative full-service social digital agency so.da, and lifestyle entertainment company Kin Canada. Corus’ roster of premium brands includes Global Television, W Network, HGTV Canada, Food Network Canada, HISTORY®, Showcase, National Geographic, Disney Channel Canada, YTV and Nickelodeon Canada, Global News, Globalnews.ca, Q107, Country 105, and CFOX. Visit Corus at www.corusent.com.

About OLG
OLG is a crown agency that develops world-class gaming entertainment for the Province of Ontario. Acting in a socially responsible way, OLG conducts and manages land-based gaming facilities; the sale of province-wide lottery games; PlayOLG Internet gaming; and the delivery of bingo and other electronic gaming products at Charitable Gaming Centres. OLG is also helping to build a more sustainable horse racing industry in Ontario. Since 1975, OLG has provided more than $52 billion to the people and Province of Ontario to support key government priorities like health care; the treatment and prevention of problem gambling; and support for amateur athletes. Each year, proceeds from OLG’s operations also support host communities, Ontario First Nations, lottery retailers and local charities across the province.

All for Here – 100 per cent of OLG’s proceeds are invested in Ontario
OLG.ca
Follow on Twitter @OLGtoday

PlaySmart.ca
Knowledge you can bet on.
Follow on Twitter @PlaySmartOLG

ConnexOntario – Problem Gambling Support: 1-866-531-2600

Disponible en français

CONTACT:
OLG MEDIA RELATIONS
1-888-946-6716