OLG MAKES FOURTH-QUARTER PAYMENTS TO GAMING SITE HOST COMMUNITIES

SAULT STE. MARIE, ON – Ontario Lottery and Gaming Corporation (OLG) has issued fourth-quarter (January 1 to March 31, 2020) non-tax gaming revenue payments totaling $22,088,992 to 26 communities which currently host gaming facilities.

Acting together on the advice of public health authorities, OLG and its service providers temporarily closed all casinos in Ontario on March 16, 2020. The casino closures remain in effect until it is safe to resume operations.

“During these unprecedented times, we all feel a closer connection to our local communities. Often the biggest impacts are the result of actions we take at the local level to help our neighbors,” said Rod Phillips, Minister of Finance. “These fourth-quarter payments come at a vital time as our partners at all levels of government work together to support people and employers during the COVID-19 pandemic.”

OLG makes payments to host communities under the Municipality Contribution Agreements, using a prescribed formula consistently applied across all sites in Ontario that is based on a graduated scale of gaming revenue at the hosted site or sites. Due to the temporary closure of all gaming sites, this quarter’s payment was impacted by approximately 15 days’ worth of revenue and OLG expects the July 2020 payment will also be impacted.

In the 2019-2020 fiscal year, host communities received a total of $135,403,330.  Life to date, host communities have received more than $1.7 billion in non-tax gaming revenue.

OLG is a crown agency that develops world-class gaming entertainment for the Province of Ontario. Acting in a socially responsible way, OLG conducts and manages land-based gaming facilities; the sale of province-wide lottery games; PlayOLG Internet gaming; and the delivery of bingo and other electronic gaming products at Charitable Gaming Centres. OLG is also helping to build a more sustainable horse racing industry in Ontario. Since 1975, OLG has provided more than $52 billion to the people and Province of Ontario to support key government priorities like health care; the treatment and prevention of problem gambling; and support for amateur athletes. Each year, proceeds from OLG’s operations also support host communities, Ontario First Nations, lottery retailers and local charities across the province.

All for Here – 100 per cent of OLG’s proceeds are invested in Ontario
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TICKET WORTH $10,000 UNCLAIMED IN THUNDER BAY

SAULT STE. MARIE, ON – OLG is reminding players that there is still an unclaimed ENCORE – LOTTO MAX prize worth $10,000 from the Friday, May 3, 2019 LOTTO MAX draw. The winning numbers were 5 – 6 – 2 – 2 – 9 – 6 – 1 and the winning ticket was sold in Thunder Bay. Players must match the first six of the seven ENCORE numbers in exact order to win the $10,000 prize.

Customers’ ability to claim prizes may have been affected as a result of the temporary closure of the OLG Prize Centre on March 17, 2020. To allow these customers an opportunity to claim prizes, the expiry date for all prize claims for lottery game tickets that would have otherwise expired from March 17, 2020 up to and including September 17, 2020, have been extended by six months (183 days).

OLG wants to continue to provide our customers with an option to present prize claims. Until further notice, we have increased the limit for mail-in prize claims to $49,999.90. If you believe you have this winning ticket, it would apply for the mail-in prize claim process. Information on how to mail in a prize claim can be found on OLG.ca.

The owner(s) of this ticket should fill in the back portion, sign it and contact the OLG Support Centre at 1-800-387-0098.

OLG reminds players that they can check their tickets for winners from home in a number of convenient ways:

  • Check the winning numbers on OLG.ca.
  • Use the OLG Lottery App on your mobile device. Scan the ticket barcode and wait for the message to appear on the screen.
  • Sign up on OLG.ca for winning numbers to be emailed to you.
  • Call our WIN! Line at 416-870-8946 (Toronto area) or toll free at 1-866-891-8946 (outside Toronto area).

Information about this and other unclaimed tickets is available by visiting the Unclaimed Tickets page on OLG.ca.

OLG is a crown agency that develops world-class gaming entertainment for the Province of Ontario. Acting in a socially responsible way, OLG conducts and manages land-based gaming facilities; the sale of province-wide lottery games; PlayOLG Internet gaming; and the delivery of bingo and other electronic gaming products at Charitable Gaming Centres. OLG is also helping to build a more sustainable horse racing industry in Ontario. Since 1975, OLG has provided more than $52 billion to the people and Province of Ontario to support key government priorities like health care; the treatment and prevention of problem gambling; and support for amateur athletes. Each year, proceeds from OLG’s operations also support host communities, Ontario First Nations, lottery retailers and local charities across the province.

All for Here – 100 per cent of OLG’s proceeds are invested in Ontario
OLG.ca
Follow on Twitter @OLGtoday

PlaySmart.ca
Knowledge you can bet on.
Follow on Twitter @PlaySmartOLG

ConnexOntario – Problem Gambling Support: 1-866-531-2600

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CONTACT:
OLG MEDIA RELATIONS
1-888-946-6716

$70 MILLION LOTTO MAX JACKPOT TICKET SOLD IN CHATHAM-KENT

Toronto, ON – It happened again, Ontario! A single winning ticket for the whopping $70 million LOTTO MAX jackpot from the Tuesday, April 14, 2020 draw was sold in Chatham-Kent. This is the third time that the maximum jackpot has been won in Canada.

Last night’s draw produced some other big wins across the province:

  • A MAXMILLIONS ticket, worth $1 million, was sold in Toronto.
  • An ENCORE ticket, worth $100,000, was sold within Parry Sound and Nipissing Districts.

OLG reminds players that they can check their tickets from home on OLG.ca, by using the OLG Lottery App on their mobile device, signing up on OLG.ca for winning number email alerts or by calling our WIN! Line at 416-870-8946 (Toronto area) or toll free at 1-866-891-8946 (outside Toronto area).

The OLG Prize Centre is currently closed to the public. OLG recommends that anyone who believes they have the winning ticket sign it if they have not already, validate it at an authorized OLG retail location and keep safe the signed ticket and the validation slip received from the retailer. Contact the OLG Support Centre at 1-800-387-0098 if you have additional questions.

Since its launch in September 2009, Ontario LOTTO MAX players have won over $5.3 billion, including 69 jackpot wins and 603 MAXMILLIONS prizes, right across the province.

LOTTO MAX draws are twice a week – on Tuesdays and Fridays. For each $5 play, players receive three sets of seven numbers ranging from one to fifty. Players must match all seven numbers, in any one set, to win the jackpot or the MAXMILLIONS prizes.

The next LOTTO MAX jackpot is estimated at $39 million. Players can purchase tickets at authorized OLG retailers or buy online at PlayOLG.ca until 10:30 p.m. Friday, April 17, 2020 for the draw that evening.

OLG is a crown agency that develops world-class gaming entertainment for the Province of Ontario. Acting in a socially responsible way, OLG conducts and manages land-based gaming facilities; the sale of province-wide lottery games; PlayOLG Internet gaming; and the delivery of bingo and other electronic gaming products at Charitable Gaming Centres. OLG is also helping to build a more sustainable horse racing industry in Ontario. Since 1975, OLG has provided more than $52 billion to the people and Province of Ontario to support key government priorities like health care; the treatment and prevention of problem gambling; and support for amateur athletes. Each year, proceeds from OLG’s operations also support host communities, Ontario First Nations, lottery retailers and local charities across the province.

All for Here – 100 per cent of OLG’s proceeds are invested in Ontario
OLG.ca
Follow on Twitter @OLGtoday

PlaySmart.ca
Knowledge you can bet on.
Follow on Twitter @PlaySmartOLG

ConnexOntario – Problem Gambling Support: 1-866-531-2600

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CONTACT:
OLG MEDIA RELATIONS
1-888-946-6716

EXTENDED DEADLINE TO CLAIM SOME LOTTERY PRIZES

All Lottery Prize Claims Up to $49,999.90 Now Accepted by Mail

TORONTO, ON – OLG is adding a six-month (183 days) extension for lottery prize claims with an original expiry date from March 17, 2020 up to and including September 17, 2020. This extension applies to all tickets sold through OLG lottery terminals, on PlayOLG.ca and INSTANT tickets.

Ontario lottery customers’ ability to claim prizes may have been affected by measures taken as a result of the COVID-19 pandemic, including the temporary closure of the OLG Prize Centre. This six-month extension provides these customers the opportunity to still claim their prizes.

If you have questions about the eligibility of your ticket as it applies to this extension, please contact the OLG Support Centre at 1-800-387-0098.

In addition, as the OLG Prize Centre in Toronto remains temporarily closed to the public, OLG wants to continue to provide our customers with a new option to present prize claims. Effective immediately and until further notice, we have increased the limit for mail-in prize claims to $49,999.90. Information on how to mail in a prize claim can be found on OLG.ca.

We ask for your patience as mail-in prize claims may take longer to process than usual due to the additional number of prize claims expected to be received.

Unexpired lottery prizes claims of $50,000 or more may be made once the Prize Centre is re-opened.

OLG will advise the public when the Prize Centre will re-open, taking into account guidance from public health authorities.

Read our FAQ

OLG is a crown agency that develops world-class gaming entertainment for the Province of Ontario. Acting in a socially responsible way, OLG conducts and manages land-based gaming facilities; the sale of province-wide lottery games; PlayOLG Internet gaming; and the delivery of bingo and other electronic gaming products at Charitable Gaming Centres. OLG is also helping to build a more sustainable horse racing industry in Ontario. Since 1975, OLG has provided more than $52 billion to the people and Province of Ontario to support key government priorities like health care; the treatment and prevention of problem gambling; and support for amateur athletes. Each year, proceeds from OLG’s operations also support host communities, Ontario First Nations, lottery retailers and local charities across the province.

All for Here – 100 per cent of OLG’s proceeds are invested in Ontario
OLG.ca
Follow on Twitter @OLGtoday

PlaySmart.ca
Knowledge you can bet on.
Follow on Twitter @PlaySmartOLG

ConnexOntario – Problem Gambling Support: 1-866-531-2600

Disponible en français

CONTACT:
OLG MEDIA RELATIONS
1-888-946-6716

FAQ: EXTENDED DEADLINE TO CLAIM SOME LOTTERY PRIZES

Expiry Date Extension

Q: WHY ARE YOU EXTENDING THE EXPIRY DATES FOR SOME PRIZE CLAIMS?
A: Lottery customers’ ability to claim prizes may have been affected as a result of the COVID-19 pandemic and measures put in place to limit its spread, including the temporary closure of the OLG Prize Centre in Toronto. To allow these customers an opportunity to claim prizes, the expiry date for all prize claims for lottery game tickets that would have otherwise expired from March 17, 2020 up to and including September 17, 2020, have been extended by six months (183 days).

Q: ARE THERE CERTAIN GAMES TO WHICH THIS EXTENSION APPLIES?
A: The expiry date for all prize claims for lottery game tickets that would have otherwise expired from March 17, 2020 up to and including September 17, 2020, have been extended by six months (183 days). This extension applies to all tickets sold through OLG lottery terminals, on PlayOLG.ca and INSTANT tickets. If you have questions about the eligibility of your ticket as it applies to this extension, please contact the OLG Support Centre at 1-800-387-0098.

Q: I HAVE A TICKET THAT EXPIRED BEFORE MARCH 17/WILL EXPIRE AFTER SEPTEMBER 17. DOES THE EXPIRY DATE EXTENSION APPLY TO MY TICKET?
A: This six-month prize claim extension is only applicable to tickets that would have otherwise expired from March 17, 2020 up to and including September 17, 2020. For all other tickets, the expiry date remains as either 12 months from the date of the draw for online games or as indicated on the back of the ticket for INSTANT games.

Q: IS THIS EXTENSION EFFECTIVE IMMEDIATELY?
A: Yes. If you have a ticket that would have originally expired on or after March 17, 2020 and previously received an “Expired” message when trying to validate it, please try again as we have updated our system to validate affected tickets. If you have questions about the eligibility of your ticket as it applies to this extension, please contact the OLG Support Centre at 1-800-387-0098.

Q: HOW DO I GO ABOUT STARTING MY PRIZE CLAIM?
A: Please attempt to have your ticket validated at a lottery terminal. Prizes up to $999.90 can be paid in-store subject to the availability of cash on site and the retailer’s current cash handling policies. Prize claims up to $49,999.90 can be mailed to the OLG Prize Centre for processing. For prizes of $50,000 or greater, please retain your ticket and contact OLG Support Centre at 1-800-387-0098.

Q: WILL YOU CONSIDER PERMANENTLY EXTENDING EXPIRY PERIODS TO 18 MONTHS FOR ONLINE LOTTERY GAMES?
A: No. This six-month prize claim extension is only applicable to tickets that would have otherwise expired from March 17, 2020 up to and including September 17, 2020. For all
other tickets, the expiry date remains as either 12 months from the date of the draw for online games or as indicated on the back of the ticket for INSTANT games.

Mail-In Prize Claim Limit Increase

Q: WHY HAVE YOU INCREASED THE MAIL-IN PRIZE CLAIM LIMIT TO $49,999.90?
A: As the OLG Prize Centre in Toronto remains temporarily closed to the public, OLG wants to continue to provide our customers with a new option to present prize claims. Effective immediately and until further notice, we have increased the limit for mail-in prize claims to $49,999.90.

Q: WHY CAN’T ALL PRIZE CLAIMS BE SUBMITTED BY MAIL?
A: OLG’s goal is to pay the right prize to the right person, every time. Major prize claims of $50,000 or more require a face-to-face interview and cannot be submitted by mail. At this time, the OLG Prize Centre is closed to the public and so these prize claims cannot be processed. Lottery prizes claims of $50,000 or more may be made once the Prize Centre is re-opened.

Q: WHAT PAPERWORK IS REQUIRED TO SUBMIT A MAIL-IN PRIZE CLAIM?
A: There are different requirements for mail-in prize claims depending on the prize amount. Please visit the How to Claim Prizes page of OLG.ca for more information about the various requirements for mail-in claims and examples of acceptable identification.

Q: IS THIS INCREASE TO THE MAIL-IN PRIZE CLAIM LIMIT PERMANENT?
A: Effective immediately and until further notice, we have increased the limit for mail-in prize claims to $49,999.90.

Q: HOW DO I CLAIM A PRIZE OF $50,000 OR MORE?
A: Lottery prizes of $50,000 or more may be redeemed once the Prize Centre is re-opened. In the meantime, we can assure our valued customers that all lottery prizes will be redeemed per their terms and conditions on OLG.ca. If you believe you have won a prize of $50,000 or more, please call the OLG Support Centre at 1-800-387-0098.