OLG and Responsible Gambling In Toronto

On November 9, 2012, Toronto Public Health released a technical report, The Health Impacts of Gambling Expansion in Toronto, about the health-related impacts of gambling and the prevalence of problem gambling in the Greater Toronto Area.  The report also offered recommendations to mitigate risks associated with gambling. Experts from the Centre for Addiction and Mental Health’s (CAMH) Problem Gambling Institute of Ontario collaborated with Toronto Public Health staff to review and consider the implications of opening a casino in Toronto. Currently, OLG has a number of responsible gambling (RG) initiatives in place including RG communications, Self-Exclusion programs supported by Responsible Gaming Resource Centres (RGRCs), data analytics, and mandatory employee RG training. OLG is continually improving its RG program and is currently working on new RG player and public education, enhanced employee training including the identification of “red-flag” behaviours, and a review of gambling venues’ hours of operation. For more information, please see OLG and Responsible Gambling in Toronto.