More OLG facilities recognized with the highest responsible gambling accreditation
Another four OLG gaming facilities have earned RG Check accreditation—the most rigorous Responsible Gambling (RG) accreditation program in the world.
The four additional sites are:
- OLG Casino Sault Ste. Marie;
- OLG Casino Thunder Bay;
- OLG Slots at Ajax Downs; and
- OLG Slots at Sudbury Downs.
These four sites join OLG Casino Brantford, OLG Slots at Mohawk Racetrack and OLG Slots at Woodstock Raceway and one gaming resort facility—Caesars Windsor—which all earned the RG accreditation in 2012. Caesars Windsor was the first casino resort property in the world to achieve this accreditation.
OLG is mandated by the government to design and deliver a world-class RG program. Achieving RG Check accreditation demonstrates OLG’s commitment to addressing problem gambling head on. It does this by empowering players to make informed decisions and providing training to help employees handle a range of customer needs on the gaming floor.
Awarded by the Responsible Gambling Council (RGC), the
RG Check accreditation is based on an RG Index that is informed by international best practices and evaluates eight core standards: corporate policies, self-exclusion, advertising and promotion, informed decision making, assisting patrons who may have problems with gambling, access to money, venue and game features, and employee training. The four sites met all of these standards, earning OLG the highly recognized accreditation.
OLG knows that when it comes to Responsible Gambling, there is always room for improvement and maintaining OLG’s high quality RG program is critical to OLG’s modernization. OLG will continue to work towards achieving the RG Check accreditation at each of its sites. In addition, all future qualified service providers will be required to adhere to rigorous external standards like the RG Check and the regulations of the Alcohol and Gaming Commission of Ontario.