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OLG NEWS

Find news releases from OLG and learn more about all the exciting things happening with our games, and our company.

OLG NEWS

Find news releases from OLG and learn more about all the exciting things happening with our games, and our company.

04-01-2022

ALL ONTARIO CASINOS AND CHARITABLE GAMING CENTRES TO CLOSE TEMPORARILY

OLG’s Prize Centre to Continue Paying Lottery Prizes By-Appointment

TORONTO, ON – The health and safety of customers, employees and host gaming communities remains a priority for Ontario Lottery and Gaming Corporation (OLG) and its service providers.

As a result of new time-limited provincial health measures, OLG is working with casino service providers on an orderly shutdown of all casinos across Ontario. These gaming facilities will temporarily close on Wednesday, January 5 at 12:01 a.m., through to at least January 26, 2022.

Under the government’s new health measures, Charitable Gaming (cGaming) Centres must also close. As a result, OLG is also working with cGaming service providers to ensure a coordinated temporary shutdown of operations.

The OLG Prize Centre in Toronto continues to pay out lottery prizes on a by-appointment basis only. As appointments are limited, customers with prize claims between $1,000 and $49,999.90 are encouraged to submit their claims online or mail them in at this time. Submitting claims online is fast and secure, and enables OLG to process the claim in a timely manner. Customers with prizes over $50,000 are asked to call 1-800-387-0098 to discuss available prize claim options. Click here for more details on claiming a prize on OLG.ca.

Customers are still able to purchase lottery products from the approximately 10,000 lottery retailers across the province.

OLG also offers a full digital gaming entertainment platform on OLG.ca , where customers can play digital casino games and purchase lottery tickets. Customers can also place a sports bet on Ontario’s only legal sports betting site, PROLINE+.

When you buy a lottery ticket from OLG, play an online game on OLG.ca or visit a casino when they reopen, you play for Ontario because 100 per cent of OLG proceeds go back to the province for a variety of key priority programs such as health care.

OLG will work with casino and cGaming service providers to provide updates once these facilities are able to safely re-open.

OLG is a crown agency that develops world-class gaming entertainment for the Province of Ontario. Acting in a socially responsible way, OLG conducts and manages land-based gaming facilities; the sale of province-wide lottery games; Internet gaming; and the delivery of bingo and other electronic gaming products at Charitable Gaming Centres. OLG is also helping to build a more sustainable horse racing industry in Ontario. Since 1975, OLG has provided approximately $55 billion to the people and Province of Ontario to support key government priorities like health care; the treatment and prevention of problem gambling; and support for amateur athletes. Each year proceeds from OLG’s operations also support host communities, Ontario First Nations, lottery retailers and local charities across the province.

All for Here – 100 per cent of OLG’s proceeds are invested in Ontario
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