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How local communities benefit

Each year, OLG gives back millions of dollars to where gaming facilities exist communities. This has helped fund things like college and university campuses, hospitals, community centres, and charities.

Get a detailed breakdown of how each community benefits

Community Benefit Summary 2015 (PDF)

Working With OLG

The Procurement Department's mission is to provide value-added procurement services by mitigating risk, ensuring compliance, and supporting initiatives for OLG's lines of business. The Ontario Lottery and Gaming Corporation (OLG) provides opportunities for vendors who are proactive in their approach to doing business and is committed to promoting economic development within Canada. Vendors doing business with the Lottery and Gaming divisions of the Ontario Lottery and Gaming Corporation (OLG) are potentially required to be registered with the Alcohol and Gaming Commission of Ontario (AGCO).

OLG’s procurement process includes: Request for Information (RFI), Request for Pre-Qualification (RFPQ), and Request for Proposals (RFP).

For further information on the AGCO and vendor registration classifications, please visit www.agco.on.ca.

To see how OLG is working to become more efficient and innovative while increasing return to the province, read about the Modernization and how it will affect you.

Learn more about Modernization

Learn more about how to work with OLG:

Learn more about Vendor Registration
Learn more about Agreement on Internal Trade

Product Review Committee (PRC)

OLG has a forum that allows vendors to present direct gaming products. Gaming products include, but are not limited to, slot machine-related products, table games and related products, security and surveillance, cage and coin equipment and related products. The PRC has representation from OLG Casinos, OLG Slots, Resort Casinos, and Aboriginal Casinos.

Vendors who are interested in presenting gaming products and/or services to the PRC should fax the following completed forms to (905) 333-5134.

Product Review Committee Vendor Request
for Presentation

Statement of Intent

OUR PURPOSE

Our purpose is to make life better for people across Ontario.
We do this in two ways:

First, OLG generates revenue from the sale of lottery products and from the proceeds of casinos and other gaming sites. These activities also generate substantial employment and economic benefits in OLG host communities across the province.

Second, OLG's net profit goes directly to the Government which uses it to support such services as the operation of hospitals; education, research, prevention and treatment of problem gambling; amateur sport through the Quest for Gold program; and local and provincial charities.

Board Mandate

The Board’s mandate is to direct Management’s focus to optimizing the Corporation’s overall performance
and increasing shareholder value by executing its various responsibilities, including:


  • Establishing a well-defined strategic planning process, setting strategic direction
  • Approving the annual business plan as well as operating and capital budgets
  • Reviewing the adequacy and effectiveness of internal controls in managing risks
  • Defining and assessing business risks
  • Tracking the overall performance of the Corporation
  • Appraising the performance of the President and Chief Executive Officer
  • Overseeing a code of conduct to ensure the highest standards in dealing with customers, suppliers and staff, with due regard to ethical values and the interests of the community at large in all corporate endeavors
  • Remaining informed and provide input, as required, concerning communications with the Government of Ontario and stakeholders
  • Ensuring compliance with key policies, laws and regulations.

5. Collect

Prizes up to $300 can be collected directly from a retailer and up to $999.90 at select retail locations.

Many bigger prizes can be collected by visiting an OLG Casino or Slot facility, by mailing the ticket to the OLG Prize Centre or by visiting the Toronto Prize Centre in person.

Customers have exactly one year from the draw date to claim their prize. For Ontario-only lottery games, the unclaimed prizes then go to the Province of Ontario to fund such important priorities as health care, education and community programs. For Interprovincial Lottery Corporation games such as LOTTO 6/49 and LOTTO MAX, the unclaimed prizes are put back into future lottery game offerings.

6. Verify

If, while checking their ticket at a retailer, a customer wins $5,000 or more, the terminal will freeze. OLG will be contacted directly and while at the retailer; customers will be informed immediately about how to claim the prize.

If claiming a prize at the OLG Prize Centre in Toronto, lottery prizewinners will need to show valid government issued identification. Customers will be asked to provide a signature. The winning ticket will be double-checked. This is all part of the important prize claim process to verify that you are the rightful owner of the ticket – and the rightful winner of the prize.

If you believe you have a claim on a lottery prize – but you do not have your ticket – OLG may be able to use our Data Analysis and Retrieval Technology or DART to verify your claim. How? The DART system is capable of creating a unique historical profile of each of the billions of tickets sold to OLG’s customers.

Combining the power of DART with information provided by the customer, OLG may be able to prove your claim is legitimate.

For further information, please call 1-800-387-0098 (Press option #3).

Learn how to claim prizes

Quarterly Performance Figures 2013-14

The OLG Business Plan

Classified as an Operational Enterprise Agency of the Province of Ontario, the Corporation is intended to provide gaming entertainment in an efficient and socially responsible manner that maximizes economic benefits for the people of Ontario, related economic sectors and host communities.