PLAYOLG BACKGROUNDER: PRIVACY AND SECURITY

PlayOLG will deliver a competitive and entertaining Internet gaming experience that is government-regulated, safe and responsible. At OLG, the integrity of our products, along with the privacy and security of our customers’ personal information, is a priority.

As a government-regulated website, our customers’ deposits and all winnings earned on PlayOLG are guaranteed unlike some grey market online gaming sites.


Regulated in Ontario:

  • PlayOLG is regulated by the Government of Ontario through the Alcohol and Gaming Commission of Ontario (AGCO).
  • Each game on PlayOLG has been tested and approved by the AGCO to ensure game integrity.

No Anonymous Play:

  • The PlayOLG gaming registration process provides a controlled environment with the ability to identify and age-verify each player.
  • PlayOLG is only available to adults, one must be 18 or older to register and buy lottery tickets and 19 or older to play casino games.
  • All customers have their information sent to Equifax for age and identity verification.
  • A credit check is not part of this identity verification process.
  • Once a PlayOLG account has been idle for a period of 10 minutes, the system will automatically log the account off to prevent any unauthorized access.
  • Each player is able to track and monitor their own play.

Personal Data and Privacy:

  • OLG protects personal information in accordance with Ontario’s Freedom of Information and Protection of Privacy Act (FIPPA), OLG’s Privacy Policy and other applicable laws.
  • PlayOLG has implemented technical and administrative controls to ensure that all personal information is protected in a manner consistent with provincial privacy standards.
 

Transactional Services:

  • In addition to game play, all financial transactions on PlayOLG which includes deposits and withdrawals are logged.
  • Each customer has access to the full history of their PlayOLG account as a tool to keep informed about game play and make knowledgeable decisions.
 

PlayOLG Fact Sheet and Responsible Gambling Backgrounder availabe.

More information is available at PlayOLG.ca.

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January 8, 2015

PLAYOLG BACKGROUNDER: RESPONSIBLE GAMBLING FEATURES AND PLAY MANAGEMENT TOOLS

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