TORONTO, ON – The health and safety of customers and employees is a priority for OLG.
Based on guidance from public health authorities, the OLG Prize Centre at Yonge and Dundas Street in Toronto will temporarily close as of 6 p.m., Tuesday March 17, 2020.
During this closure:
Lottery prizes of $10,000 or more may be redeemed once the Prize Centre is re-opened. In the meantime, we can assure our valued customers that all lottery prizes will be redeemed per their terms and conditions on OLG.ca. We are looking at extending the 12-month time period for the redemption of lottery products sold through lottery terminals and PlayOLG.ca; further details to follow. The extension would also apply to INSTANT tickets. If you have a ticket that is near expiry, please retain the ticket and contact the OLG Support Centre a 1-800-387-0098.
OLG’s popular lottery games including LOTTO MAX and LOTTO 6/49 are still available for purchase from lottery retail locations and PlayOLG.ca.
If you buy lottery tickets on PlayOLG.ca:
OLG will advise the public when the Prize Centre will re-open, taking into account guidance from public health authorities.
We apologize for the inconvenience and appreciate your understanding at this time.
OLG is a crown agency that develops world-class gaming entertainment for the Province of Ontario. Acting in a socially responsible way, OLG conducts and manages land-based gaming facilities; the sale of province-wide lottery games; PlayOLG Internet gaming; and the delivery of bingo and other electronic gaming products at Charitable Gaming Centres. OLG is also helping to build a more sustainable horse racing industry in Ontario. Since 1975, OLG has provided more than $52 billion to the people and Province of Ontario to support key government priorities like health care; the treatment and prevention of problem gambling; and support for amateur athletes. Each year, proceeds from OLG’s operations also support host communities, Ontario First Nations, lottery retailers and local charities across the province.
All for Here – 100 per cent of OLG’s proceeds are invested in Ontario
Follow on Twitter @OLGtoday
Knowledge you can bet on.
Follow on Twitter @PlaySmartOLG
ConnexOntario – Problem Gambling Support: 1-866-531-2600
Disponible en français
OLG MEDIA RELATIONS