TORONTO, ON – The health and safety of our customers, our employees and all Ontarians remains a priority for OLG.
Consistent with provincial orders which place the City of Toronto on lockdown effective November 23, 2020, the OLG Prize Centre at Yonge and Dundas Street in Toronto is temporarily limiting in-person prize claims as of 3 p.m. Saturday, November 21, 2020:
OLG is contacting lottery players with previously scheduled prize claim appointments after November 21, 2020 to advise of changes and discuss alternate arrangements.
The OLG Prize Centre is unable to provide walk-in service at this time. We thank our customers for their patience and encourage use of alternative arrangements offered by OLG.
OLG’s popular lottery games including LOTTO MAX, LOTTO 6/49, DAILY GRAND, ONTARIO 49 and DAILY KENO remain available for purchase from lottery retail locations and on OLG.ca.
If you buy lottery tickets on OLG.ca and win a prize:
These changes will be in effect for a minimum of 28 days and will be updated as necessary to align with direction from provincial health officials. OLG continues to contribute to provincial efforts to limit community transmission of COVID-19 and keep Ontarians safe.
We remain committed to our customers and apologize for any inconvenience due to time-limited health measures.
OLG is a crown agency that develops world-class gaming entertainment for the Province of Ontario. Acting in a socially responsible way, OLG conducts and manages land-based gaming facilities; the sale of province-wide lottery games; Internet gaming; and the delivery of bingo and other electronic gaming products at Charitable Gaming Centres. OLG is also helping to build a more sustainable horse racing industry in Ontario. Since 1975, OLG has provided approximately $55 billion to the people and Province of Ontario to support key government priorities like health care; the treatment and prevention of problem gambling; and support for amateur athletes. Each year proceeds from OLG’s operations also support host communities, Ontario First Nations, lottery retailers and local charities across the province.
All for Here – 100 per cent of OLG’s proceeds are invested in Ontario
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