Integrity Matters

Reporting Unethical, Illegal or
Fraudulent Activity

OLG's reputation is built on public trust and confidence. Maintaining this trust requires a commitment to act with integrity. To ensure our integrity is intact, OLG has established an independent, confidential, and anonymous reporting system to provide our current and prospective suppliers of goods and services with a way to report suspected unethical, illegal or fraudulent activities, or other serious wrongdoing that may impact OLG.

If you see or suspect serious acts of wrongdoing in your dealing with OLG, you may report your concerns in one of the following ways:


Call toll-free 1-866-637-4523, and

  • Speak with a Hotline Agent; or,

  • Leave a detailed voicemail message

Mail your report to:


P.O Box 11017

Toronto, ON M1E 1N0

Notice: If you wish to remain anonymous, please do not provide any information that will identify you. If you choose to provide personal information, it will be collected under the authority of the Ontario Lottery and Gaming Corporation Act. The information you provide will be used to process and investigate your report and will only be disclosed to authorized OLG personnel and possibly to legal or regulatory authorities. Questions about this collection should be directed to OLG's Legal Services at 416-224-1772. This is not a Procurement Dispute Resolution service.

For Procurement Dispute Resolution, vendors should review the following:

Notice to vendors

If unsatisfied with the initial response, vendors can complete and submit the following Complaint Form:

Complaint Form Regarding an OLG Procurement

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